Welcome to today’s edition of the HR Tech Weekly Roundup, where we bring you the most important news, trends, and innovations in the world of human resources technology. As HR tech continues to evolve, staying informed is essential for professionals striving to optimize their workforce strategies and drive meaningful change. In this roundup, we highlight key updates, cutting-edge solutions, and expert insights that are shaping the future of HR. Let’s take a look at top news!
ADP Shares Advice from 18,000 Small Business Owners
From the rapid rise of new technologies like generative AI to changing employee expectations and a shifting compliance landscape, small businesses continue to seek opportunities to thrive amid an ever-changing environment. In pursuit of that passion and in honor of National Small Business Week, ADP shares insights gained from nearly 18,000 small businesses across the U.S. as a result of ADP’s Grit & Wisdom Contest, which invited small business owners to share their best strategies for success to empower fellow entrepreneurs. ADP experts additionally weigh in with unique perspectives on how to navigate forward. Experience the interactive Multimedia News Release here: https://www.multivu.com/adp/9288851-en-adp-celebrates-national-small-business-week
ServiceNow Expands in Asia Pacific to Optimize Workflows
Enterprise adoption of ServiceNow is surging in Asia Pacific as companies in the region embark on digital transformation and workflow modernization initiatives, according to a new research report published by Information Services Group (ISG), a global AI-centered technology research and advisory firm. The 2024 ISG Provider Lens ServiceNow Ecosystem Partners report for Asia Pacific finds that the use of ServiceNow has grown over the last 12 months as the company has aggressively invested in the region. Global service integrators are also expanding their consulting and implementation offerings to meet local regulatory, cultural and market requirements.
Pluralsight Appoints Steve Vierra as Chief Revenue Officer
Pluralsight, the technology workforce development company, announced that Steve Vierra has been named Chief Revenue Officer. In this role, Vierra will oversee all aspects of Pluralsight’s Sales, Customer Success, Revenue Enablement, and Support functions. “Having an innovative, results-driven sales leader is crucial as Pluralsight continues to scale,” said Erin Gajdalo, CEO at Pluralsight. “Steve’s global leadership experience and deep market knowledge position him to make an immediate impact. I’m confident he’ll play a critical role in strengthening our customer partnerships and accelerating our growth as we continue to advance our mission of delivering high-value tech education to organizations and individuals.”
Zoom, ServiceNow Partner to Enhance Customer, Employee Experience
Zoom Communications Inc. and ServiceNow, the AI platform for business transformation, announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, announced as part of Knowledge 2025, ServiceNow’s annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. “This integration unites the power of Zoom’s AI-first omnichannel contact center platform with ServiceNow’s CRM and Industry workflows, bringing voice, video, and digital interactions directly into the flow of work for service teams, making the experience more seamless and robust,” said Kentis Gopalla, head of product for Zoom CX. “This partnership underscores our commitment to providing solutions that drive business success and simplify customer and employee interactions.”
UKG One View Offers Real-Time Data, AI, and Payroll Tools
Multi-national companies are praising the award-winning UKG One View payroll solution, UKG announced. Recognized as a Leader in NelsonHall’s 2024 Payroll Services Evaluation for Multi-country Payroll, the UKG One View solution synchronizes, manages, and uses AI to perpetually validate payroll from all in-country payroll providers, which delivers a single, real-time view of all payroll data globally.
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