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Day March 12, 2025

ICMI’s Training Boosts Contact Center Performance

ICMI’

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, unveils Contact Center Training and Consulting opportunities to help organizations and professionals improve contact center performance. “Content was relevant and immediately applicable for staff. The training…

Avionté Unveils AI Solutions to Transform Staffing Workflows

Avionté

Enterprise-Grade AI Embedded Directly into AviontéBOLD Staffing Platform. Avionté, a leading provider of staffing and recruiting software solutions, announced that it is leveraging Anthropic and Amazon Web Services (AWS) to integrate advanced artificial intelligence capabilities directly into the AviontéBOLD platform. This enterprise-grade AI…