Research based on survey of nearly 650 home-, facility-, and community-based healthcare professionals.
Viventium, who offers an industry-leading payroll, HR, and compliance platform purpose-built for healthcare providers, published The 2025 Healthcare Workforce Management Report. Based on insights from an independent survey of nearly 650 professionals across home-, facility-, and community-based care, the research uncovers the disconnect between care staff and administrator perception, the role of technology and trust, and the impact of burnout and retention, and outlines what it takes to build stronger, more resilient teams from within.
“Our research highlights the underlying workforce challenges threaded throughout the macro trends shaping the industry,” said Navin Gupta, CEO of Viventium. “We’re excited to share our findings as a roadmap to help healthcare providers navigate these trends by identifying key areas that impact operational resilience, retention, and compliance.”
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The report sheds light on the day-to-day realities behind the industry’s most pressing workforce issues –– such as areas where misalignment between care staff and administrators is quietly undermining trust, operations, and retention –– from persistent payroll errors to growing emotional strain.
Key findings include:
- 74% of providers report current staffing shortages.
- 20% of providers expect staffing shortages in the near future.
- 72% of care staff experience burnout on a monthly basis.
- 11% of care staff report feeling burnout daily.
- 81% of administrators encounter payroll errors every month, and nearly half report experiencing three or more payroll errors monthly.
- 1 in 5 care staff say a single payroll mistake would break their trust in their employer.
With this report, healthcare organizations will walk away with:
- Macro trends: 7 market forces shaping the future of healthcare.
- Pain points: 5 core issues related to workforce management that underlie each of the macro trends.
- Key insights: Gaps in perception between administrators and care staff and gaps in process and technology when it comes to payroll and compliance.
- Actionable strategies: Steps you can take today to rebuild morale, strengthen operations, and retain staff.
- Original research: Insights from hundreds of care professionals across care settings.
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Source: Globenewswire
