WorkJam, the world’s leading digital frontline workplace, announced an expansion of its strategic collaboration with Google Cloud to deliver enterprise-ready AI solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google’s Gemini models and cloud infrastructure, which is revolutionising how frontline organizations operate—bringing intelligent automation, productivity, and engagement to a new level and this feature will be the first of an innovative road map that will be AI-driven.
Built on Google Cloud’s Industry-Leading AI Infrastructure
WorkJam’s AI roadmap is engineered on Google Cloud, providing unmatched scalability, performance, and global reliability. With built-in enterprise-grade security and compliance, it is ready to meet the demands of complex industries such as retail, healthcare, logistics, and manufacturing.
Powered by Google’s Gemini Models: Multimodal Intelligence for Real-World Impact
Leveraging Google’s Gemini models, WorkJam delivers intelligent and conversational AI that understands text, voice, and visual inputs—creating more natural, intuitive user experiences for frontline employees. From task automation and knowledge retrieval to in-the-moment support, WorkJam’s AI Agent supercharges productivity and reduces friction in everyday operations.
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An AI Vision for the Future of Frontline Work
WorkJam’s vision is to continue to transform the frontline experience by integrating Google’s Gemini models to deliver real-time intelligence, automation, and intuitive support directly into daily workflows. By combining voice, text, and visual understanding, WorkJam empowers frontline employees with instant access to knowledge, adaptive training, and seamless task execution—regardless of language or role. This reduces friction, streamlines operations, and unburdens managers to focus on high-value work. AI will enable intelligent labour utilization, and ensure the right people are deployed at the right time, maximizing productivity, engagement, and customer impact for every customer.
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A Collaboration Driving Innovation
This collaboration enables WorkJam to co-innovate alongside Google Cloud, gaining early access to AI advancements and accelerating delivery of cutting-edge capabilities to global customers.
“By integrating the powerful reasoning capabilities of Google’s Gemini models into the WorkJam platform, we’re redefining labour utilization for frontline teams across the APAC region. This isn’t just about smarter scheduling—it’s about giving managers and employees real-time support to make better decisions, balance workloads, and drive productivity. With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment.”
— Steven Kramer, CEO, WorkJam
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Source: Businesswire
