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The Standard to Launch Enhanced Digital Experience for Absence Management

The Standard to Launch Enhanced Digital Experience for Absence Management

Offering underscores commitment to delivering exceptional customer experience

The Standard, a leader in workplace benefits solutions, will launch its enhanced digital experience for Absence Management on Jan. 1, 2025. This platform is designed to simplify the process for employees and employers, offering an easy and effective way to manage leaves.

“We are committed to continuously evolving our services to better meet the needs of our customers”

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“We are committed to continuously evolving our services to better meet the needs of our customers,” said Jody Pfeifer, assistant vice president and chief product officer at The Standard. “We are excited about enhancing our digital experience for Absence Management, demonstrating our commitment to listening to customer feedback and implementing meaningful changes. These enhancements streamline the leave management process, offering valuable insights and support that ensure a seamless experience for both employees and employers.”

The Standard’s reimagined employer portal enhances the user experience with a range of tools and features including:

  • Accurate leave tracking: Precise leave-tracking tools ensure accurate records of leave activity and balances while respecting employees’ time off.
  • Enhanced insights and reporting: Detailed insights and reporting tools empower employers to make data-driven decisions, optimizing workforce planning and addressing employee needs effectively.
  • Intuitive interface: Key information is highlighted, enabling HR and management to quickly identify action items and important claim activity.

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The employee portal empowers employees to manage their own leaves with simplified task management tools including:

  • Seamless leave navigation: Intuitive guided intake and personalized leave balance details simplify the leave submission process and ensure employees can make informed decisions.
  • Instant insights: Employees have transparent access to uploaded documents, mailed correspondence, processed payment details, leave status, available leave policies and real-time leave balances.
  • Convenient access: Employees receive timely and accessible support no matter where they are or when they need it.

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Source – businesswire

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