Conduent Incorporated, a global technology-driven business solutions and services company, has been named a Leader in two 2025 NelsonHall Vendor Evaluation & Assessment Tools (NEAT) charts focused on HR & Talent Transformation services:
- Marketplace Focus on Benefits Administration: Health & Welfare
- Experience and Engagement Focus on Experience-Led HR Transformation
Conduent’s NEAT positioning reflects its ability to meet future client needs while delivering immediate benefits, showcasing strengths in:
- Advanced technology, including GenAI, automation, and AI-driven personalization.
- Strong partnerships, with seamless integration into Conduent’s offerings.
- Optimized employee experiences, simplifying complex life events and enhancing real-time HR and benefits journeys.
A Leader in Benefits Administration: Employee Wellness Reimagined
Conduent excels in benefits administration through:
- A full suite of integrated services covering health & welfare, defined benefit, and defined contribution.
- The Life@Work® Connect Experience Platform, simplifying personalized benefits decisions with education tools, provider access, and proactive alerts.
- Total rewards solutions, aggregating benefits, compensation, and incentives for holistic employee insights.
- Robust AI and GenAI, driving analytics, automation, and engagement.
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“Conduent offers an H&W marketplace through its Life@Work Connect platform, integrating personalized wellness solutions, AI-driven recommendations, and a suite of employee lifestyle benefits,” said DeeAnna Warrington, Principal Analyst – HR & Talent Transformation, NelsonHall.
A Leader in Experience-Led HR Transformation Services
Conduent stands out in HR transformation by:
- Delivering an employee-centric model, integrating Customer Relationship Management, Robotic Process Automation, AI, and workflow orchestration for enhanced engagement.
- Investing in innovation, including the GenAI-powered virtual assistant Conni within the Life@Work Connect Experience Platform.
- Offering 125 globally configurable HR processes, built on ServiceNow and leading HCMs.
- Scaling globally, with a team of over 5,000 professionals across HR, payroll, benefits, and learning administration.
“Conduent is a leader in Experience & Engagement, consistently investing in solutions that drive meaningful human interactions within a digital HR service framework,” said Liz Rennie, HR & Talent Transformation Research Director at NelsonHall.
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Conduent’s Commitment to HR Innovation
“NelsonHall’s recognition of Conduent’s next-gen HR and Benefits solutions proves that our laser-focus on delivering enhanced employee experiences is paying off,” said Mike McDaniel, Group President, Commercial Solutions at Conduent. “Our continued advancement of technology, strategic partnerships, and Life@Work Connect feature enhancements are essential components in simplifying complex HR benefits and engaging employees for productive outcomes.”
In addition to these Leader designations, Conduent was named:
✔ An Overall Market Leader in both reports
✔ A Leader in 5 out of 6 categories in Benefits Administration
✔ A Leader in 9 out of 10 categories in Experience-Led HR Transformation.
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Source: Businesswire
