Welcome to today’s edition of the HR Tech Daily Roundup, where we bring you the most important news, trends, and innovations in the world of human resources technology. As HR tech continues to evolve, staying informed is essential for professionals striving to optimize their workforce strategies and drive meaningful change. In this roundup, we highlight key updates, cutting-edge solutions, and expert insights that are shaping the future of HR. Let’s take a look at today’s top news!
Avado Launches CIPD Level 5 Plus for HR Pros
Avado, a leading provider of professional learning, is introducing CIPD Level 5 Plus – a premium offering for those pursuing their CIPD qualification. Building on the success of Avado’s existing CIPD Level 5 course, the Plus package provides a range of valuable extras to help learners develop deeper HR expertise and practical skills.
University of Phoenix Launches IT Programs Guide
University of Phoenix is pleased to announce the release of its new College of Business and Information Technology (IT) Programs Guide, a resource designed to help students, prospective students and working professionals learn more about IT programs at University of Phoenix and explore ways to reduce the cost of their education. The guide is a natural extension of the university’s commitment to providing students with the resources they need to explore career options. “At University of Phoenix, our innovative IT programs offer students the opportunity to gain career-relevant skills in weeks, not years,” shares Dean of the College of Business and IT, Kathryn Uhles. “The IT Programs Guide details our skills-aligned courses, student benefits, and cost-saving opportunities, making it an invaluable resource for prospective students.”
‘Jebbee’ Launches College and Career App
Jebbee, a breakthrough career and college preparedness social networking platform, is now available in the application marketplace. The app is free to download and connects students with universities, professional mentors and companies, fostering much needed transparency and accessibility to college and career pathways. Jebbee blends the professionalism of networking platforms with the engaging spirit of social media. The app offers an inviting space for students to explore career opportunities and learn about educational institutions, including programs offered, campus culture and admission requirements.
Qualtrics Unveils Experience Agents at X4
Qualtrics, the leader and creator of the experience management category, unveiled Experience Agents: highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction. Unlike transactional AI agents that promise efficiency, Experience Agents are designed to interact directly with customers and employees. They are rooted in the unique ability of Qualtrics to understand the human experience. Experience Agents will interact directly with customers and employees in personalized, proactive and empathetic ways that increase loyalty, boost employee engagement, and drive greater business insights and opportunities. The specialized agents scale across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and track market trends to pursue strategic opportunities. With Experience Agents, companies no longer have to wait to take action from feedback from surveys, call center chats, online reviews, and online interactions. Agents can step right into the customer interaction and resolve the issue in the moment in ways tailored to individual preferences and needs.
MIT Sloan: AI to Complement, Not Replace Workers
While much public discourse centers on concerns of advanced technologies substituting for and displacing human workers, new research from the MIT Sloan School of Management presents a different perspective — moving beyond simply identifying jobs at risk from AI and highlighting areas where human expertise will remain important and complementary to technological advancements. The paper, “The EPOCH of AI: Human-Machine Complementarities at Work” offers a framework of human-intensive capabilities and a set of metrics to evaluate tasks across all occupations and better understand the effects of AI on the labor market. Authors are Roberto Rigobon, the Society of Sloan Fellows Professor of Management at MIT Sloan, and postdoctoral associate Isabella Loaiza. “There tends to be a prevailing narrative that robots are coming for jobs,” said Rigobon. “We think it’s important to ask different questions — looking more at human capabilities than AI capabilities and shifting toward what technology can give us rather than what it might take away.” The researchers studied the statistical limitations of AI tools. AI is based on universal approximation functions and it is known that those tools perform badly when data are biased or small, when extrapolation far from the training data is needed, and when moral dilemmas emerge. From these deficiencies, the authors concentrated on how humans have dealt with these problems, which creates the foundation for skills that are complementary to AI.
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