Welcome to today’s edition of the HR Tech Weekly Roundup, where we bring you the most important news, trends, and innovations in the world of human resources technology. As HR tech continues to evolve, staying informed is essential for professionals striving to optimize their workforce strategies and drive meaningful change. In this roundup, we highlight key updates, cutting-edge solutions, and expert insights that are shaping the future of HR. Let’s take a look at top news!

Children’s Hospital Taps UKG to Improve Care

UKG, a leading provider of HR, payroll, and workforce management solutions, announced that Gillette Children’s, a specialty hospital that focuses on some of the toughest challenges in pediatric medicine, is leveraging workforce intelligence from the UKG Pro suite to create a motivating and productive work environment in support of its mission to provide exceptional patient care and help children live their best lives. Gillette Children’s, located in Minnesota, cares for children with disabilities and life-threatening medical conditions ranging from cerebral palsy to epilepsy to spina bifida through a specialty hospital and network of clinics. Its complex, on-demand workforce includes salaried and hourly employees such as doctors, nurses, and clinical staff. With UKG, the health system is creating a great workplace that keeps employees informed and engaged while they work with patients and families who are at their most vulnerable.

Helios Integrates with Kota to Expand Benefit Access

Helios Global Payments Solutions, the AI-powered global human capital management (HCM) and payments platform, announces its strategic integration with Kota, a fintech, making employee insurance and retirement benefits more accessible. This integration aims to provide health benefits for employees in selected countries outside of the United States, further solidifying Helios’ commitment to simplifying and strengthening the management of global workforces. Renowned for its innovative approach to providing global benefits, Kota offers a wide array of options, from health insurance and retirement plans to life assurance. The integration of Kota’s embedded insurance solution across Helios’ cutting-edge platform will offer users instant access to popular health insurance providers to set-up and manage group health insurance programs that feed right into Helios payroll reconciliation. The strategic partnership will empower multinational organizations to offer competitive, localized benefits packages to their international teams to support global expansion.

ServiceNow Named Leader in IDC Facility Management

ServiceNow, the AI platform for business transformation, announced it has been named a Leader in the IDC MarketScape: Worldwide Cloud-Enabled Facility Management Applications 2024-2025 Vendor Assessment. ServiceNow attributes this recognition to its innovations across its Workplace Service Delivery (WSD) and Enterprise Asset Management (EAM) solution, which offer a comprehensive set of solutions to streamline operations, reduce costs, and enhance workplace experiences on a single platform. ServiceNow believes the report underscores ServiceNow’s strong foundation in AI, emphasizing its long-standing commitment to innovation in this space. The report states, “ServiceNow has a history of prioritizing and investing in AI and GenAI going back to its introduction of Virtual Agent in 2017.” It further asserts, “ServiceNow is as well positioned as any company to integrate GenAI capability into facility management solutions.”

Zoom Workplace for Frontline Launches for Shift Workers

Zoom Communications, announced the launch of Zoom Workplace for Frontline, a purpose-built mobile-first solution that unlocks agentic Zoom AI Companion skills for all frontline workers and managers with paid Zoom accounts. Zoom Workplace for Frontline is designed to streamline on-shift communications and work management tools to help frontline workers—ranging from retail and manufacturing to healthcare and first responders—get more done, do better work, and strengthen relationships. “Our mission of delivering an AI-first open work platform isn’t just limited to knowledge workers; we’re also thinking about how we can address the needs of frontline workers, who represent over 80% of the global workforce,” said Smita Hashim, chief product officer at Zoom. “Zoom Workplace for Frontline empowers frontline workers to stay connected, access critical information on the go, and streamline daily tasks – ultimately fostering a more engaged, productive, and connected workforce.”