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Tag: workforce management

CentralReach

CentralReach Partners with Apploi for ATS

The new partnership provides CentralReach customers with enhanced hiring and onboarding capabilities needed to effectively address the candidate shortages impacting the autism and IDD care

Udemy

Hugo Sarrazin Appointed Udemy CEO

Experienced SaaS and AI veteran to lead Udemy through its next phase of growth. Udemy, a leading online skills marketplace and learning platform, announced the

ICMI’

ICMI’s Training Boosts Contact Center Performance

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, unveils Contact Center Training and Consulting opportunities to help organizations and

DISA Global

DISA Global Expands AI Automation with Hyperscience

The Hyperscience AI platform helps DISA accelerate efficiency, streamline operations, and elevate customer service, driving real-world impact for customers. Hyperscience, a market leader in hyperautomation