TSplus Launches Redesigned Remote Support Interface
June 12, 2025
TSplus is proud to announce the release of Remote Support 4.1, featuring a completely redesigned interface that elevates the user experience to a new level.
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Tag: customer satisfaction
TCN Enhances Workforce Management with AI Features
May 19, 2025
TCN, a leading provider of cloud-based contact center solutions, announced significant advancements and the integration of cutting-edge artificial intelligence (AI) into its Workforce Management (WFM)
3CLogic & ServiceNow Unveil AI Contact Center Solution
April 15, 2025
3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs. 3CLogic, the AI-powered contact
Greenhouse Named Leader in Talent Acquisition by IDC
April 7, 2025
Greenhouse announced its position as a Leader in the IDC MarketScape Worldwide Talent Acquisition 2025 Vendor Assessment (doc #US53236625, March 2025) for the second time. Greenhouse’s
Perceptyx Launches ‘Experience-Aware’ AI Coaching Agent
April 7, 2025
AI Coach connects with dynamic employee experience data — such as engagement surveys and 360 feedback — to help leaders build the specific soft skills
Udemy Named Strategic Leader in 2025 Fosway 9-Grid
March 31, 2025
New report by HR research firm honors Udemy as a leader in digital learning for future-proofing careers and ensuring long-term business success. Udemy, a leading
Conexus MedStaff Names Lee Edwards as Chief Information Officer
March 19, 2025
Strategic leadership role developed to propel growth, overseeing digital transformation. Conexus MedStaff, a leading international healthcare staffing agency, announced the appointment of Lee Edwards as
HR Struggles to Act on Employee Feedback
March 4, 2025
Perceptyx’s fourth annual State of Employee Listening report reveals that despite continued growth in listening efforts, fewer than one in three HR leaders feel their
ControlUp Names Beau Dolinsky, Vice President of Customer Experience
January 6, 2025
Accomplished Leader and Strategic Software Executive Joins from Zoom to Spearhead Customer Experience Initiatives ControlUp, at the forefront of Digital Employee Experience (DEX) management, announced
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