Contact centre leaders are being asked to do more than ever: reduce churn, improve compliance, and coach their teams to deliver amazing customer experiences and organisational results; all while navigating complex, highly regulated environments. Now, leaders have a structured, smarter…
Oracle announced new role-based AI agents within Oracle Fusion Cloud Human Capital Management (HCM) to help HR and business leaders transform the employee experience and optimize workforce productivity. Available to customers, the new AI agents automate tedious end-to-end workflows to…
iCIMS proudly announces it has been named a Top Performer in The Hackett Group’s Talent Acquisition Digital World Class Matrix. The company was recognized for its highly configurable, AI-powered platform, delivering exceptional value and enabling excellent candidate experiences through a wide…
Sumsub, a full-cycle verification platform, has announced a new partnership with TELUS Digital, a leading global technology company deploying exceptional customer experiences, to provide enhanced remote employee verification and onboarding processes for its global workforce. Sumsub is providing TELUS Digital with…
Phenom, an AI company specializing in HR, announced it acquired EDGE, a leading resource management and talent mobility platform. The acquisition strengthens Phenom’s workforce intelligence solutions for the professional services industry and global capability centers (GCC). The sixth acquisition and…
A leading Nordic provider of cryptocurrency trading services, Coinmotion Oy, has announced changes to its board of directors in an effort to bolster the business’s strategic position in the developing market for virtual currencies. Sebastian Sonntag, a seasoned businessman, qualified…
Simpplr, the leading AI-powered employee experience platform, announced that it has earned recognition by Built In’s 2023 Best Places To Work Awards. Simpplr was honored as one of San Francisco’s Best Midsize Places to Work. The annual awards program recognizes technology…
More than a third (34%) of employers in Germany say that mandated office returns make it difficult to find qualified candidates. 43% of the workforce works four or more days per week. Due to distractions and the amount of meetings…
