With the cost of essential goods continuing to rise this year, difficult customer interactions and heightened emotions are becoming a near-daily occurrence. According to Axonify‘s recent report, Polling the frontline: Dealing with difficult customers —surveying 500 U.S. retail, hospitality, and food & beverage frontline…
Over half of U.S. employees (54%) report a lack of clear guidelines on AI tool usage According to the TalentLMS Annual L&D Benchmark Report released, employees fear their job skills are becoming obsolete, and employers are not providing training fast enough…
Unified power of leading work management and visual collaboration platforms would transform organizational workflow efficiency through AI-driven innovations Wrike, a leader in intelligent work management and STG portfolio company, announced it has entered into an offer agreement to acquire from…
A landmark report by the AI-Enabled ICT Workforce Consortium, led by Cisco, reveals a critical juncture for the technology sector. Titled “The Transformational Opportunity of AI on ICT Jobs,” the report analyzes the impact of Artificial Intelligence (AI) on nearly…
