Alight, Inc., a leading cloud-based human capital and technology-enabled services provider, announced executive leadership changes within its delivery and technology organization as it enters its next chapter following the completion of its multi-year transformation. Allison Bassiouni, currently Executive Vice President, Customer Experience and Delivery, will be promoted to Chief Delivery Officer and Deepika Duggirala, currently Executive Vice President, Technology, will be promoted to Chief Technology Officer, in each case effective January 1, 2025. As part of this transition, Greg Goff, who previously led the delivery and technology functions, and continues to serve as President, will be departing the Company on January 31, 2025.

“I want to thank Greg Goff for his many contributions to Alight, particularly his leadership in the development of Alight Worklife and our successful cloud migration initiatives. We appreciate his dedication to ensuring a smooth transition and wish him well in his future endeavors.”

HR Tech Insights: Alight: Gregory George is Appointed As Chief Commercial Officer

In her new role as Chief Delivery Officer, Ms. Bassiouni will be responsible for advancing Alight’s service delivery capabilities and driving continued client success. Ms. Bassiouni brings more than 25 years of industry expertise in benefits delivery and customer experience. During her time with Alight and its predecessors, she has progressively assumed greater leadership responsibilities and has been instrumental in elevating client satisfaction and operational excellence.

In her new role as Chief Technology Officer, Ms. Duggirala will oversee Alight’s technology organization, accelerating the Company’s innovation agenda, particularly in areas such as artificial intelligence and automation. Ms. Duggirala joined Alight as Executive Vice President of Technology in 2023, bringing over 25 years of technology leadership experience across enterprise software, mobile platforms, and digital transformation initiatives. She previously served as SVP of Global Technology Platforms at TransUnion, where she led strategic technology initiatives. Her extensive career includes leadership roles at SAP Labs as Vice President of Development for SAP Mobile Platform, and nearly a decade at Motorola Inc., where she progressed from Software Engineer to Engineering Project Manager.

HR Tech Insights: Alight Launches Behavioral Health Navigation Services to Help Complex Patients and Their Families

“Today’s announcement reflects the depth of our leadership bench and our commitment to advancing exceptional talent from within our organization,” said Dave Guilmette, CEO of Alight. “Allison and Deepika have demonstrated outstanding leadership capabilities and expertise throughout their impressive careers, and I look forward to working with each of them in their expanded roles.”

Mr. Guilmette continued, “Allison’s extensive background in service delivery and her deep understanding of our clients’ needs will enable Alight to create even more outstanding client experiences. Deepika’s strong technical acumen and track record of driving innovation will allow us to build upon our momentum in our technology transformation journey. I’m confident that together, these leaders will drive our next chapter of growth and help us create valuable outcomes for our clients.”

Mr. Guilmette concluded, “I want to thank Greg Goff for his many contributions to Alight, particularly his leadership in the development of Alight Worklife and our successful cloud migration initiatives. We appreciate his dedication to ensuring a smooth transition and wish him well in his future endeavors.”