Perceptyx Activate for Healthcare enables organizations to act on employee feedback, including Leapfrog-certified safety culture surveys and ANCC-approved nurse satisfaction surveys.
Perceptyx, a leading AI-powered people analytics and online survey platform, announced the launch of Activate for Healthcare. The latest healthcare-focused HR technology solution leverages artificial intelligence and behavioral science to improve safety and patient experience, driving better nurse retention rates with higher standards of care.
Perecptyx Activate for Healthcare Brings A New Era in Healthcare HR
The healthcare industry is facing an ongoing challenge: how to improve nurse retention and ensure patient safety while maintaining high standards of care.
This is a complex task that requires more than just traditional methods of feedback collection and action plans. As the sector increasingly moves toward data-driven, technology-enabled solutions, AI and behavioral science are becoming the cornerstones of transformative strategies. Generative AI, or Gen AI, holds tremendous potential in the healthcare sector, especially in improving overall clinical productivity and patient experience.
According to a recent report, 48% of healthcare leaders believe Gen AI capabilities improve the quality of care and service delivery. As AI influences the “democratization of access” to healthcare solutions, the latest innovations such as Activate for Healthcare from Perceptyx, will likely create a more efficient and effective way of tackling these challenges. At the time of this announcement, Ellen Lovell, Ph.D., senior Workforce Transformation Consultant and Healthcare lead at Perceptyx said,
“Caregivers have invaluable insight into the issues impacting safety and patient experience, and yet so often they feel unheard. They complete survey after survey and then feel frustrated when they aren’t able to see the change.”
Recommended HR Tech Insights and News:
How AI can be used in Recruiting Talent around the Globe
Ellen added, “But when an organization can successfully turn survey feedback into true and lasting behavioral change, they have (a) greater opportunity to reduce workplace safety breaches, solve burnout and retention issues, and meaningfully improve patient care—benefits that go well beyond compliance. Against a backdrop of increasing workplace violence, turnover, and organizational change, healthcare leaders tell us it’s more critical than ever that they can listen to and act on feedback.”
The Nurse Retention Dilemma: Why Traditional Approaches Aren’t Enough
How will this innovation impact healthcare workforce trends?
Activate for Healthcare uses a combination of AI, behavioral science, and employee feedback.
Nurse retention has long been a pain point for healthcare organizations. Surveys and satisfaction feedback are regularly collected, but many organizations struggle to take meaningful action on the data they gather. The result?
Critical issues persist, and nurse turnover remains high, affecting both employee morale and patient care quality. For example, a survey might reveal dissatisfaction with workload management, but without a structured system to identify and address the root causes, the issue remains unresolved, leading to burnout and attrition.
This is where Activate for Healthcare comes in.
By using AI-driven insights and behavioral science-based nudges, Activate helps healthcare organizations not only collect feedback but also turn it into targeted action plans. These plans are designed to lead to long-term behavioral changes that directly impact both nurse retention and patient safety outcomes.
Human-centric AI for Healthcare Transformation
Perceptyx’s AI is Ideal for Clinical and Non-clinical Staff
Activate for Healthcare uses specialized AI capabilities to drive organizational success. Integrating AI into healthcare has many advantages. Activate’s AI features exemplify these benefits.
Key features
#1 AI-assisted Action Planning:
Streamline your response to employee feedback with automated action plans tailored to your organization’s priorities, reducing administrative workload and ensuring quick, impactful action.
Designed for Healthcare: Align action plans with Leapfrog-approved Safety Culture surveys and ANCC-approved Nurse Satisfaction surveys, ensuring relevance and compliance.
Prioritized Action: Focus on the most critical insights first, ensuring that the most urgent issues are addressed without delay.
Results-driven Leadership: Empower leadership to act swiftly on key feedback, eliminating administrative bottlenecks and driving meaningful improvements.
Recommended HR Technology News:
Diversified Maintenance Invests Over $3.7 Million in People Development
#2 Intelligent Nudges:
Transform your healthcare team with personalized, science-backed prompts that encourage positive behaviors, boosting safety culture, teamwork, and professional growth.
Built for Healthcare: Over 450 expert-designed nudges tailored to improve patient outcomes through better staff behaviors.
Support Critical Behaviors: With 2,000+ prompts, foster collaboration, stress resilience, and proactive communication to strengthen team dynamics.
Proven Impact: These research-backed nudges are strategically crafted to drive real improvements in patient care and workforce engagement, making a lasting difference where it matters most.
#3 Impact Metrics:
Track progress and fuel continuous improvement with real-time insights into safety culture and nurse satisfaction trends.
Instant Visibility: Monitor employee engagement with nudges and development content—a proven predictor of lasting change.
Data-driven Insights: Equip leadership with actionable metrics to measure progress and fine-tune strategies for optimal impact.
Showcase ROI: Quantify the success of behavior change efforts, providing clear evidence of improved patient care and workforce engagement.
Top HR Technology News:
15Five Acquires Kona, AI-Powered Coach for Remote Manager Effectiveness
#4 Intelligent Nudge Boosts:
Deploy targeted nudges to tackle key organizational and talent challenges in real time.
Instant Deployment: Deliver tailored nudges to specific groups for quick action.
Timely Action: Address priorities with familiar, impactful behavioral prompts.
Seamless Flexibility: Ensure consistent nudge strategies while allowing flexible deployment.
All these capabilities are useful to effectively integrate AI in healthcare, making it easiler for all types of users and stakeholders in the organization.
In 2025, it’s crucial to build a multidisciplinary team that includes technical experts, clinical stakeholders, and subject matter specialists. This team should bring together diverse expertise to define problems, set goals, and track progress.
A human-centered AI approach is essential, blending ethnographic insights into health systems with AI development. The first step is to conduct qualitative research to understand the core problems, their context, and the barriers to addressing them. After identifying key issues, AI solutions should be developed based on the available data, ensuring they align with existing healthcare workflows and norms. This approach will facilitate AI adoption by delivering practical, user-centered solutions that address real-world challenges.
Improving Nurse Retention Through Behavioral Change
In the past, efforts to improve nurse satisfaction might have included occasional surveys, follow-up training sessions, and an email reminder from management. But these approaches tend to be episodic and one-off, with little lasting impact. What’s missing is sustained, actionable feedback that can be integrated into the daily routines of nurses and other staff members.
Activate solves this problem by analyzing employee feedback, identifying key areas of improvement, and delivering AI-generated nudges within the workflow.
For example, if feedback indicates that nurses are struggling with time management during shift changes, Activate will deliver real-time coaching tips to help staff improve their efficiency. The nudges are designed to be contextually relevant, increasing engagement and leading to higher compliance rates. Because these nudges are integrated into the normal workflow, rather than being presented as standalone interventions, they have a much higher chance of creating lasting behavior change.
Enhancing Patient Safety with Behavioral Science
In healthcare, patient safety is a non-negotiable priority, and improving safety culture is crucial to reducing errors and preventing accidents. A key part of this is improving team communication, especially during critical moments like patient hand-offs. Traditional methods for improving safety culture—like generic safety training or awareness campaigns—often lack the targeted, behavioral approach needed to make a real difference.
Activate’s 450 healthcare-specific nudges, designed by a team of behavioral scientists and healthcare experts, are tailored to address these challenges head-on. For instance, a nurse manager may receive feedback that there are gaps in how teams communicate during patient hand-offs. Instead of simply sending out generic reminders or running a one-time training session, Activate provides AI-driven nudges to improve specific behaviors like standardizing hand-off protocols, promoting active listening, and ensuring team collaboration.
This approach drives measurable improvements over time, as nurses internalize these best practices and make them part of their daily routines. By embedding these behaviors directly into workflow, Activate allows organizations to track progress and continuously refine their efforts to improve patient safety, rather than relying on manual follow-ups or guesswork.
Aligning with Global Employee Experience Management Trends
Perceptyx’s launch of Activate for Healthcare reflects a broader trend in Employee Experience (EX) Management, which is becoming increasingly important across industries. The goal is no longer just to collect data but to translate it into actionable insights that drive employee engagement and organizational performance.
In the healthcare sector, this trend is particularly crucial. Nurses and clinical staff are at the heart of patient care, and their experience directly impacts both retention and the quality of care. As healthcare organizations worldwide are becoming more sophisticated in their approach to EX, Activate for Healthcare offers a powerful solution to help them close the loop between feedback and tangible improvements.
This trend is not isolated to healthcare. In industries like manufacturing, IT and cloud, and digital sales, companies are also recognizing the importance of actioning employee feedback and embedding behavioral science into their operations to improve performance, retention, and safety.
AI-powered nudge technology is already being used in various sectors to improve outcomes—from worker safety on factory floors to customer service experiences in retail.
However, healthcare organizations face a unique challenge: the high-stakes nature of their work and the vulnerability of their employees and patients. That’s why it’s even more critical for healthcare to lead the way in applying advanced AI and behavioral science to HR and patient safety challenges. Perceptyx’s Activate for Healthcare offers a cutting-edge solution that enables healthcare leaders to create a culture of continuous improvement, while also aligning with global EX management trends.
Conclusion: A New Era for Nurse Retention and Patient Safety
Perceptyx’s Activate for Healthcare marks a significant leap forward in improving nurse retention and patient safety by leveraging AI and behavioral science. By transforming how healthcare organizations act on employee feedback and integrating behavioral nudges into daily workflows, Activate helps ensure that feedback isn’t just collected—it’s put into action in ways that produce real, measurable outcomes.
As global employee experience trends continue to shape industries like healthcare, manufacturing, and IT, the ability to act on feedback with precision, speed, and context will be a defining factor in organizational success. For healthcare, the stakes are particularly high. But with the right tools, the future of nurse retention and patient safety can be brighter, more efficient, and more sustainable than ever before.
HR Tech Insights: Flexible Schedules and Fast Payments Key to Job Satisfaction, New Workforce Survey Finds
To share your insights, please write to us at news@intentamplify.com
